The implementation of the card surcharge ban earlier in January has angered many business owners. Retailers can no longer pass the cost of processing consumer credit and debit card transactions onto their customers, and are trying to absorb this extra cost. Mark Latham, director at Handepay, gives his insight on how UK businesses have been affected.
The card surcharge ban has divided the opinions of British retailers. Some think that the ban is damaging the profits of businesses, while those who didn’t add surcharges in the first place believe that it is part and parcel of running a company. From what I’ve seen, businesses are tackling the ban in a few different ways.