Business Transcription: How to Ensure It Is Secured

The recent growth of business transcription has been phenomenal. The benefits of working with this service are huge.

Business transcription is a vital part of many businesses, but it can also be sensitive – if confidential information is leaked, it could cause serious damage to the company. That’s why it’s important to make sure your transcription process is secure.

Here is what you need to know about security when it comes to business transcription and ensuring confidentiality.

What is Business Transcription?

The process of business transcription involves converting audio or video content into text and is made during business meetings, conference calls, and other business-related audio or video content.

The process can be done for a variety of purposes, such as training, market research, analysis or simply keeping a record of what was said. Companies that use this feature for their business make sure to use only secure transcription services to protect their data.

How Does Transcribing Help Businesses?

Reaching a Global Audience

The process can help businesses transcribe and distribute their content to a wider, global audience. This is especially useful for businesses that want to make their content available in multiple languages.

Creating an Archive

Another benefit of business transcription services is that they can help businesses create an archive of their audio content. This can be useful for companies that want to keep a record of past meetings or events, or for businesses that want to transcribe customer feedback or market research.

Time-saving

Business transcription can also be a time-saving tool. If you need to transcribe a large amount of audio content, it can be much quicker and easier to use a transcription service than to do it yourself. This can free up time for other tasks, such as analyzing the content or creating summaries.

Improve Accessibility

Business transcription can also help make your content more accessible, which is especially important for people who are deaf or hard of hearing. Unlike live captioning, which improves accessibility and works differently, audio transcription helps accessibility by providing text that can be read later or translated into another language.

Is Voice Transcription Vulnerable to Cyber Attacks?

Yes, voice transcription is vulnerable to cyber-attacks either by using a computer or a mobile. The vulnerability is because the process involves converting audio content into text, which can be intercepted and read by someone with malicious intent, and because there’s always a way to reach you if you’re using an online service even if you are protected with the most powerful and advance cyber tool. To clarify – speech-to-text is very secure in terms of cyber security but again, there is always a risk.

How to Make Sure Your Transcription Process is Secured?

There are a few things you can do to make sure your transcription process is secure:

Use a Reputable Transcription Service

This is important because you want to make sure your transcription service is experienced and has a good reputation. You should also make sure they have security measures in place, such as data encryption. High-secured transcription services use SSL (Secure Sockets Layer) to protect your data and are aligned with the ISO/IEC 27001 standard.

Only Transcribe What is Necessary

You should only transcribe the parts of the audio that are relevant to your business. This will help to keep the amount of confidential information to a minimum.

Keep the Transcription in a Secure Location

Once you have the transcription, you should keep it in a secure location, such as a password-protected file or a secure server. You should also make sure only authorized personnel have access to it.

Destroy Sensitive Transcription After You’re Done

Transcribing sensitive information isn’t recommended, but if you’ve done it, make sure that once you’re finished with the transcription, you should destroy it. This will help to ensure that confidential information is not leaked.

Make Sure You Are Protected in Terms of Cyber Security

Make sure your business is protected against cyber-attacks by having a robust cyber security system in place. This will help to protect your confidential information and prevent it from being leaked.

What Happened in a Case of a Leak?

If confidential information is leaked, it could cause serious damage to the company. In one case, a business had to shut down operations due to a leak. The business had to pay for an investigation and lost customers as a result. In another case, a business had to recall products due to a leak. The business also had to pay for an investigation and lost customers as a result. In both cases, the businesses suffered serious financial losses.

Dragan Sutevski

Posted by Dragan Sutevski

Dragan Sutevski is a founder and CEO of Sutevski Consulting, creating business excellence through innovative thinking. Get more from Dragan on Twitter. Contact Dragan