Your customers are the most important persons in your business. It is the fact that your business will not survive without a strong customers base. So, here I would like to share a customers template that will help you to put your customer as a central focus point of your company.
You need to make many things on an everyday basis for them if you want always to have really high relationship with them.
Maintaining your current customers is much easier and more cost-effective for your company than gaining new customers.
Here, I want to share a customers template that you can use for each of your customers. This customers template will help you in your efforts for building a high-level relationship with your customers.
In this customers template, you can brainstorm 20 things that you can do for your customers and for each of them to brainstorm a minimum three steps that you need to take about this effort.
Using the template you can go through the process of:
- how you can solve customers’ problems and satisfy customers’ needs
- what and how you will talk with your customers
- how to build a real friendship with your customers and how you can help them
- what you need to do to deliver everything you have promised to them and over-deliver on your promise
- how to include your customers to take part in the development projects of your business and
- how to show them you and your business is not forgetting them.
The content on this customers template is not a final list of everything that you can do. You will always have more and more possibilities that you can use for your business. Feel free to use it as a starting point.
You can download the pdf version of this customers template here.