Since the onset of the COVID-19 pandemic, the restaurant industry has faced unprecedented challenges. With concerns about safety and uncertainty lingering in the minds of consumers, restaurant owners must navigate a new landscape to ensure profitability.
Plus, it’s not difficult to discern that an extremely unsettled episode of COVID-19, bringing long periods of isolation, can lead to a reduced desire for dining out. More to the point, the forceful confinement has led to the development lesser natural preference for having food outside.
A recent survey by Statista revealed that a staggering 61% of Americans were apprehensive about dining out in 2020. However, there is light at the end of the tunnel, as the same survey found this figure to be reduced to 32% in 2022.
In this blog, we will explore actionable strategies and innovative approaches that restaurant owners can employ to rebuild customer trust and maximize profits.
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