Why CX is Vital for e-Commerce & How Some Companies are Tackling It
Most e-commerce sites are now making customer experience (CX) a priority. But some companies are going beyond CX to drive innovation in customer interaction. Online retail is growing at an astounding rate. According to recent figures, global online retail sales are expected to reach 7.4 trillion dollars by 2025. This is equivalent to 25% of […]
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