Emerged Technologies

Emerged technologies like big data, data mining, AI, IoT, and others are changing the business landscape.

4 Ways That Small Businesses Can Leverage Big Data

leverage big data

Data is all around us today, and even the simplest of businesses generate a considerable amount of data on a daily basis.

Of course, not every business is actively monitoring or recording that data, but it is there nonetheless. In many cases, a business’s lack of interest in the data that they are generating is due to them seriously underestimating the value of that data. Even a simple dataset can provide a business with profound insights into the operations and the current health of their organisation.

You don’t need to be a business with access to special equipment or tools in order to leverage the power of big data. Even small businesses can utilise data in a number of important ways. Below are four of the most significant advantages to small businesses that utilise data analytics.

Role of CRM in Digital Transformation

crm digital transformation

CRM systems have transformed the way businesses gather, compile, and interpret customer data. Companies that are consumer-based or businesses-based rely on data that can be assembled and decoded so they can understand what their business’s customers are looking for now and what they might need in the future. With digital transformation, the CRM system in place will only additional improve your processes related to customer relationships.

With CRM systems in place, a company can discover trends in its customer’s habits, or they can collect suggestions from their customers to see if their needs are being met and how they can improve. It can also be used to discover if any new services should be provided.

As Digital Transformation flips traditional business practices on their heads, at the same time, it also has revolutionized internet-based businesses, by providing a streamlined process that can be accessed anywhere.

A Review Of The Environmental Impact Of 3D Printing

3d printing

We’ve been blogging about the environmental impact of 3D printing for some time now, and it’s a topic that never ceases to interest us, as we believe that achieving a manufacturing method that is increasingly environmentally friendly is one of the cornerstones of our claim that 3D printing is a new industrial revolution.

While it is true that in the above-mentioned post, we talked about wonders in this regard, and we were not the only ones who were hopeful that 3D printing service was in itself more “green” than conventional manufacturing, seeing some studies done on the subject, and since we started the year and it is time to make new and good intentions, it is also a good time to recapitulate and observe a little more closely and with a somewhat more skeptical point of view the ecological footprint of this technology (expressed as carbon footprint), based on the same points; the scale of production, the materials, and the life cycle of the products manufactured.

How Cognitive Technology Keeps Up With Customer Expectations

Forrester predicts 2017 will be the year the Big Data floodgates open, giving companies more insights into their customers. Cognitive technology can be really helpful for your small business.

But that’s not all: The use of artificial intelligence is expected to triple. In fact, we already see companies like Google and Salesforce embrace this type of cognitive computing power to harness customer data into personalized experiences.

The question isn’t if, but when companies fully adapt to cognitive technology to keep up with customer expectations. Here’s a look at some trends shaping cognitive technology and the customer service experience.