Customer care is the single most important aspect of any business. According to Sam Walton, the goal of a business is to have customer service that is not just the best but that is legendary. While customer service once was solely a problem-solving entity, now it is the central hub for all of your marketing […]
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Do you want to build long-lasting business success? Then you’ve got to put much more effort from the beginning if you want to succeed. Business success is not something that you can achieve quickly. You need long-lasting business success if you really want to have a successful business. Probably you don’t want to find yourself
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At every company meetings you have two options: stand out or fade into the background. While simply listening and occasionally nodding your head can seem like the safer strategy, this approach is not doing your career any favors. Next time, instead of dreading your next company meeting, consider it an opportunity to make your mark
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When you think of things that can cause a business to fail, you probably think of a lack of capital, poor business planning, or slow sales. But surprisingly, business growth and strong sales often cause small businesses to fail by triggering out-of-control business growth, says The Street Smart Entrepreneur. Overexpansion can lead to problems such
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Thirty years ago, outsourcing was something that businesses did when they were overwhelmed, understaffed, or inexperienced. Handing over responsibility for a task to an external agent was thought of as ‘asking for help.’ While companies still choose to outsource for all of these reasons, contemporary businesses have a much more balanced view of working with
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Eighty-five percent of small businesses say customers come to them through word-of-mouth referrals, according to a Verizon report. Search engine marketing was the next most popular method of marketing in the survey, named by 59 percent of small-business owners, while other means such as social media, email marketing, direct mail and Yellow Pages ads all
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