How to Deal With Angry Customers

As an entrepreneur, you probably have experience in dealing with angry customers. Sometimes your angry customers are right because of mistakes made by you or your company, but sometimes their irritation is because they are always angry about something or because of other problems they currently have.

How can you deal with the different angry customers?

You probably know that customers are always right. But, in many cases, that can be the wrong approach. Wrong because of you and your time in which you will need to deal with that anger.

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Quote of the week: Self-Criticism

This post is a part of weekly serial here on Entrepreneurship in a Box that will present a quote of the week. This can be something useful for entrepreneurs to improve themselves and their businesses. Are you as an entrepreneur self-critical enough?...