Technology Archives

How Your Smartphone Can Set You Up for Networking Success

Networking & Partnerships, Technology / By Dragan Sutevski, PhD

Do you consider yourself an upwardly mobile professional? If so, you already appreciate the benefits of networking. Knowing someone at a company or in a position of authority is an easy way to get your foot in the door. Your new friend can tell you when an opportunity arises that’s perfect for you. All you need to make it happen is your phone. Here’s how your smartphone can set you up for networking success.

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Capturing Skype Calls from a Computer Screen with Movavi Screen Capture for Mac

Technology / By Dragan Sutevski, PhD

If you use Skype to keep in touch with others then you undoubtedly already know how versatile it can be. Whether you want to send instant messages, or place voice or video calls – it has everything you need in a simple and easy-to-use package.

Today’s business communication requires using different technologies to stay at the top of the new age of doing business. Sometimes you need to record your Skype calls and use them as a reference or on different marketing materials to share the customer satisfaction with potential customers.

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How Cognitive Technology Keeps Up With Customer Expectations

Marketing, Technology / By Dragan Sutevski, PhD

Forrester predicts 2017 will be the year the Big Data floodgates open, giving companies more insights into their customers. Cognitive technology can be really helpful for your small business.

But that’s not all: The use of artificial intelligence is expected to triple. In fact, we already see companies like Google and Salesforce embrace this type of cognitive computing power to harness customer data into personalized experiences.

The question isn’t if, but when companies fully adapt to cognitive technology to keep up with customer expectations. Here’s a look at some trends shaping cognitive technology and the customer service experience.

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7 Features That a Great SDWAN Vendor Should Offer

Technology / By Dragan Sutevski, PhD

SDWAN or software-defined wide area network is a network solution designed to help enterprises achieve maximum connectivity and minimal downtime through transport-agnostic connectivity and a more streamlined network architecture. With so many companies offering their own SDWAN solutions, enterprise owners may find it difficult to pick the right fit for their business.

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4 Ways to Make Your Employees Secure and Customers Feel Safe

Cybersecurity / By Dragan Sutevski, PhD

Maintaining a safe and secure workplace is essential for employee and customer satisfaction, but it can take some work. Over one in four burglaries involve businesses, FBI statistics show.

More than four in 10 cyberattacks target small businesses, with the percentage of attacks rising from 34 percent in 2014 to 43 percent in 2015, according to a Symantec report. And two million workers each year are affected by some form of workplace violence, ranging from verbal violence to homicide, the Occupational Health and Safety Administration estimates. When your employees and customers have concerns about safety, it can hurt your workers’ job performance as well as your sales.

Here are four ways you can help your employees and customers feel safe:

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5 Event Planning Softwares to Consider

Technology / By Dragan Sutevski, PhD

Planning an event is a huge job – there is so much to think about and consider, from choosing and booking a relevant speaker to laying on a delicious and filling spread – it is easy to forget even the smallest of details. So, you will get real help by using event planning software.

But, do this or make a wrong decision, and an event that could have been amazing is suddenly a disaster.

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