customer feedback management

5 Customer’s Secrets You Need to Know, and They Won’t Tell You

Sales Funnels |

I think that there are not entrepreneurs who will not like to know what their customers think about them. However, that thinking in most of the cases is their own secret that will be shared with persons with which they want to share. If those customer’s secrets are negative, that secret can spread like a virus between their […]

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How Businesses Can Deal With Negative Feedback?

Customer Retention |

Negative feedback is something that usually exists for every business or entrepreneur. We cannot expect each business to be perfect for everyone in the world. Large and successful companies also make a mistake and usually receive some response that isn’t positive. Therefore, it is normal to have negative feedback from customers, users, clients, prospects, etc.

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