You know that there are two negative effects from unsatisfied customers’ needs: losing your own business potential energy from customers and marketing activities and losing potential energy stored into your cash.
So, understanding your customer’s needs is an important part of your day-to-day job as an entrepreneur.
These negative effects are fatal to every company, especially for startups lacking cash and business experience. One of the reasons why a small business fails is misunderstanding customers’ needs.
How can you better understand your customer’s needs?Read More about 10 Steps to Better Understand Your Customers’ Needs