Today’s businesses and enterprises have it easy thanks to various e-commerce solutions that make almost every part of their operations streamlined. One of the best investments a company can make to help its business flourish is by using said solutions. With so many options available out there, which ones are truly worth trying out anyway?
One of what’s considered a top-tier e-commerce solution currently is Microsoft Dynamics 365. Coming from the undisputed king of software tech itself, business owners and entrepreneurs can expect nothing but amazing features when using this system.
Of course, the question now is, what exactly is Microsoft Dynamics 365, and why is it a crucial part of today’s business atmosphere? If you’ve yet to fully understand what this feature is, then here’s everything you need to know about Microsoft Dynamics 365.
What Is Microsoft Dynamics 365?
To put it in terms that are easy to understand, Dynamics 365 is a cloud-based enterprise software platform. It involves various products that are in the field of enterprise resource planning (ERP). Customer relationship management (CRM), and human capital management (HCM) products as well.
Moreover, the solution also features Power BI reporting functions. All-in-all, Microsoft Dynamics 365 is an all-in-one unified package that business owners can use to operate more systematically. This is just a broad look at Microsoft Dynamics 365 however because as they say – the possibilities with it are limitless.
As it is a versatile solution, Microsoft Dynamics 365 can work with a host of other business solutions as well. You can even use Dynamics NAV to Business Central Upgrade to fully utilize all of what your business can do. With features like these, operating a business becomes a bit easier.
The solution is based on Azure, which is Microsoft’s top-tier cloud computing technology services hosted around data centers worldwide. What’s great about Microsoft Dynamics 365 is that it is a software as a service platform. This means that the software can be accessed through web browsers, which is a lot fewer hassles compared to having it installed on individual computers.
As the solution is run by Microsoft, any updates or fixes will be managed by Microsoft and they’ll apply it automatically as well. So long as you have a stable internet connection at your business establishment, you can utilize Microsoft Dynamics 365 and its suite of solutions.
Since launching in 2016, the solution has had many updates that incorporated new features and bug fixes as well. The pricing plans remain just as flexible since launch, which makes Dynamics 365 the perfect business solution to incorporate into your operation up till now.
How Does It Work?
To fully understand what Microsoft Dynamics 365 is capable of, let’s first talk about the features it comes with. More specifically, the features that come with the base version of the service, which in itself are already jam-packed with amazing features for a business.
- The Sales aspect of the solution allows business owners to easily keep track of the relationship they have with their customers. This means getting insight generating leads, and closing sales a lot faster than usual as well.
- The Customer Service aspect of the solution aims to give companies the means to engage with their customers better. It hopes to make the experience not just faster, but also wants to ensure that customer engagement is personalized as well.
- The Operations feature of the solution covers the financial and operational aspects of a business. This involves planning, reporting, manufacturing, and supply chain management as well.
- For Marketing, Microsoft has partnered with Adobe Marketing Cloud. The partnership has resulted in an amazing solution that helps connect sales and marketing services that aim at driving revenue to new heights. Of course, the solution also allows business owners to keep track of marketing numbers easily as well.
- Field Service focuses on helping users optimize their mobile workforce. If your business has a crew working on the outside, this aspect of the solution will allow for better scheduling, assist monitoring, and more.
- Last but not least is Project Service Automation. To put it simply, this allows you to manage projects from beginning to end through automation. In doing so, you are able to streamline your business to new degrees as well.
These features can be expanded with other versions of Microsoft Dynamics 365. It’s a continuously evolving software that can help transform your business into something that can be more competitive in today’s intense business landscape.
That being said, getting Microsoft Dynamics 365 is one of the best investments you can make for your business, no matter what stage it’s at.
Does It Get Support Till Now?
Even if it’s already a few years old, Microsoft continues to show support for Dynamics 365. This means adding new features, fixing bugs and flaws, and even detecting any potential problems consistently as well. The company continues to support the system and this is good news.
The business landscape is always evolving, and that means it’s important for businesses to continue evolving along with the times as well. Since Microsoft Dynamics 365 offers a dynamic take on business solutions, all users of it are bound to be capable of adjusting to the times as well.
Is It Worth It?
Since launching in 2016, Microsoft Dynamics 365 has helped a ton of businesses already. It’s not just about helping these businesses grow, it’s also about helping them operate more efficiently. This means operating with better productivity while making sure that expenses are minimal.
To put it simply, Microsoft Dynamics 365 has been serving as the catalyst for many businesses over the last couple of years. With flexible plans and an expanding list of features, it’s safe to say that this is one of the best business solutions to be had under your arsenal.
Incorporating Microsoft Dynamics 365 into your daily operations understandably looks a bit intimidating. Considering the number of features there are, it’s apparent that you’ll need to make a lot of adjustments to make sure that the system is utilized properly in your business.
