Whether you’re just starting out or you’re a long-time business owner, it’s important to offer your customers and clients multiple communication options. While emails are great for initial inquiries and late-night questions, nothing helps you meet their needs and provide the best services and products better than a real conversation. But office hours, personal schedules and daily demands often limit today’s entrepreneurs from sitting by the phone.
If you need to be able to keep the phone lines open but can’t be confined to your office space, it may be time to look into a virtual phone system.
A virtual phone system allows you to make and receive calls from your business line directly on your cell phone. It offers professionals more freedom to travel and work from anywhere without missing an important call. In addition, many systems allow you to transfer an incoming call to another associate if you’re unable to pick up, so you never lose a potential client. If you’re interested in upgrading to this useful system, Ninja Number offers a free virtual phone number and a free trial version of their app.
Is a virtual phone system the right choice for you? Most business pros, and especially business owners, find they can no longer live without one. If you’re wondering if you could benefit from upgrading to a virtual phone number, check the list below to see if you’re a good candidate.
1. You’re Often Out of the Office
The demands of work could have you out and about most of the day. From meetings to sales pitches to everyday errands, today’s business owners often find themselves on the go. While you’re doing what needs to be done, you could be missing important questions, updates, and orders from customers with every phone call that goes to voicemail.
2. You Work from Home and Want to Make a Good First Impression
Many entrepreneurs start their businesses in their own homes. The expense of setting up another phone line may not be worth the cost, especially since your home office is likely only a temporary setting. In addition, sending calls to your home phone could run the risk of having an unprepared family member answer the phone. First impressions matter when it comes to potential business, so make sure you’re able to answer every call yourself.
3. You Want to Know When to Screen Your Calls
Phone scams abound in today’s society, so many people are encouraged to ignore unfamiliar phone numbers making calls to their cell phones. But if you’re using your cell number for your business line, it’s impossible to know if that unknown number is an interested buyer. Virtual phone systems give you the confidence to screen your calls appropriately and effectively.
4. You Need the Ability to Work While Traveling
If you travel often, you need to be able to conduct your business while away from home or the office. Clients given the runaround and having to make multiple calls to reach you translates to poor customer service. If you have a virtual phone number connected to your cell phone, you can rest easy knowing your important clients can reach you just as easily as if you were in town.
5. You Want to Keep Your Personal Life Separate
For your protection and safety, acquiring a new number for your new business is best. In addition, many people love the freedom and expression that comes from personalized voice mail greetings and the confidence to know they’re answering every phone call appropriately. Keep your style for personal calls and voicemails, and switch to a professional tone and greeting for your business calls.
A virtual phone system can offer the freedom and flexibility you need to live your life while running your business. In addition, you can increase profits by adding and retaining more customers when you never miss a call.
