In the business world, you know your employees and team members are your most valuable asset. They are the ones that make your business run, and they’re the ones that can both make or break your business. And yet, they are often the ones that are the most neglected. Communication within your business isn’t only essential to improving employee satisfaction but can also boost productivity and enable your business to come up with ideas and stay relevant.
Keep Your Investors Happy
Company communication not only relates to your team, but it’s also essential to understand if your company is large enough to have investors and shareholders. Although public companies are required by law to keep investors up to date with what is going on regarding revenues, roadmaps, and more, private companies have no such legal requirement.
Nevertheless, it is critical to keep your investors happy by updating them on what you are doing to increase sales. However, communicating with busy investors can pose a challenge as in this increasingly connected world, many investors might not have time for face-to-face or even virtual meetings. Therefore to solve this conundrum, you can choose a board portal software solution; board portals are software solutions designed to help improve collaboration and communication by making everything in one place. Information on a company is stored in a central location for ease of access. It enables board members and stakeholders to engage in strategic decision-making while also providing them with collaboration tools. Some of the things that they can provide:
- Board voting functionality
- Document management
- Meeting management
- Agenda Management
- Board Roles and Responsibilities
This solution is a fantastic way to keep everyone updated on the running of your business and can increase efficiency by allowing each member to provide their own input and opinions.
Set Up A Company-Wide Messaging System
Smaller businesses tend to have everyone in one location, which enables more straightforward communication. However, once you reach a specific size or use remote workers consistently, you will need to look out for a messaging system robust enough to handle multiple team members and have easy search functionality. Many businesses rely on consumer-focused messaging applications like WhatsApp or Messenger groups for communication, but these are inferior methods to decrease efficiency and cause confusion.
Something like Slack or Microsoft Teams is a far superior option to communicate effectively. Using multiple channels, you can ensure you don’t continually disturb those not in need of information. For example, your human resources team doesn’t need to be updated every time your social media marketing team needs an updated product photo. Therefore, you can set up an HR channel that only includes those staff members and a marketing channel that consists of the marketing team, and so on. The great thing about these communication applications is that you can still contact certain members if you need to maintain a positive flow of communication.
Related: 7 Amazing Communication Tools You Can Use With Clients
Facilitate Cross-Departmental Communication
The best thing any company can do is enable team members from other departments to communicate. Although you will need to keep this cross chatter at a minimum to allow everyone to focus on their tasks, you could find a boost in productivity and creativity by letting each member understand the job of other teams. Furthermore, you will reduce the friction between departments. For example, your marketing team may be frustrated with your product development team because they haven’t completed their project. This leaves your marketers hanging around waiting for something to happen. However, If your marketers understood the issue the product dev’s face when creating new products, they might be more sympathetic. In addition, they could provide suggestions like customer feedback that allows the product team to add in extra items to make the finished product more appealing. This is a very basic example, but it gives you an idea of how powerful cross-department collaboration can be.
Meetings Shouldn’t Be Overused
Constant meetings are detrimental to productivity. They are often the most significant bone of contention when it comes to employee satisfaction. While it is essential to set up appointments when required, too many can be detrimental. Instead, you can rely more heavily on communication applications and only schedule meetings when absolutely needed. You can even pre-warn the team when you plan to have one so that they can come prepared and arrange their schedules accordingly.
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Strong communication is essential for any business to be successful. This can be from updating board members with a cloud solution enabling them to input their opinions in real-time and getting your departments to collaborate more. Whatever you choose to do, communication should always be front and center in your mind, not just an afterthought.
