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Business owners will be entrepreneurs until they become managers. When they become managers, they will feel real managerial problems. Management is a not simple task, because it needs knowledge and experience. Therefore, there is hierarchy, and possibilities to go through it. There is not existing individuals that after receiving educational skill become a top manager.
Here I want to obtain the three basic managerial skills as well as their connection to hierarchy structure in the company.
What are Managerial Skills?
Simply, they represent knowledge to fulfill some activities or tasks. This knowledge can be learned. But, it also can be acquired through practical fulfillment of these activities. Therefore, skills can be acquired through learning and experience of individuals.
There are many definitions about skills that define it as some type of talent. Talent is something personal in an individual and represent a native gift from nature about something in that individual. All individuals cannot be artists. Usually artists are born with the gift of art and after that they develop their talent in quality art skills through educational systems.
When we talk about managerial skills those are skills used from managers that enable them maintaining efficiency in the way how employers performing working tasks. Because of that managers must have a skill with which they will manage people and technology with the purpose of effective and efficient fulfillment of their working tasks.
Three types of managerial skills
Robert Kaz identifies three types of skills that are essential for a successful management process:
- Technical,
- Conceptual and
- Human skills.
Technical Skills
As the name of these skills tells us, these are skills about technic of fulfillment of tasks. These are not only for working on machines, but also can be skills to performing sales, about marketing and so on. For example, some individual work in a sales department and have skills about sales that were developed through education and experience. This person is perfect to become some day sales manager because have great technical skills from sales.
Technical skills are most needed for first-level managers, but for the top managers, there is not needing for this type of skills. As we go through a hierarchy the bottom to upper levels the technical skills lose their signification.
Conceptual Skills
Conceptual skills are ability or knowledge of managers for abstract thinking that mean to see the whole through analysis and diagnose of different states and to predict the future state of the business as a whole. Why is needed this skill? Firstly, one business is composed from several business elements as selling, marketing, finance, production… All of these business elements have different objects even completely opposed as marketing and production. This skill helps top managers to look outside from single objects of business elements and to take decisions that will bring fulfillment of overall business objects.
Conceptual skills are most needed for top managers, little for mid-level managers, and it is not needed for first-level managers. As we go from a bottom of the managerial hierarchy to the top, significance of these skills is increasing.
Human Skills
Human skills are knowledge of managers to work with people. The most important task for managers is to work with people. Without people, there is not needed for management and managers. These skills will enable managers to become leaders, to motivate employees for better accomplishment of their tasks, to make more effective use of human potential in the business. These are most important skills for managers. Human skills are needed equally on all hierarchical levels of management.
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These are the basic managerial skills needed for a successful management as a process. Some authors present other skills that when I am thinking about them, it the parts from these three basic skills. Let’s take an example with skills about controlling. I think that this is one of the functions of management, and we accomplish controlling function through the human skills that we described previously. Other additional skills that I find in the theory are skills about a decision making. This is the process and not the skills. When we have conceptual skills we will make a better decision. Furthermore, when we have technical skills we will make a better technical decision. Because of that I think that the basic skills that every manager has need are technical, conceptual and human skills.
At the end I want to note something about managerial skills and business potential energy. With greater managerial skills our business will have greater business potential energy. Because of that this type of skills is in the category of business elements that can increase business potential energy of overall business.
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