And 53 percent of customers are so put off by the fear of never getting the chance to speak to a real person, they switch to competitors without even attempting to resolve the issue. Such sobering statistics prove the need and demand for customer support that actually makes an impact.
But, achievements and achieving something is not so easy as we can say or write on a piece of paper. It will ask from us doing many things. For example, when it comes to daily achievements we can have achievements in accomplishing tasks that we need to do on a specific day.
For example, Bloomberg Business claims that about 40 percent of business owners spend 80 hours or more dealing with federal taxesâ€”and that doesn’t even include the time spent on actually capturing the data.
Masaaki Imai, the author of the Kaizen concept differentiates two major management components: maintenance and improvement.
As a first we need to know what means the success for your sales process?